PHP errors can disrupt your website’s functionality, display unwanted messages, or even cause complete outages. Whether you're a developer or a site owner, understanding how to identify and fix these errors is essential for maintaining a smooth user experience.
🔍 Common Types of PHP Errors
Before diving into solutions, it's helpful to recognize the types of errors you might encounter:
Parse Errors (Syntax Errors): Mistakes in the code structure, such as missing semicolons or unmatched brackets.
Fatal Errors: Occur when PHP cannot execute a function, often due to undefined functions or missing files.
Warning Errors: Non-critical issues like including a missing file or using deprecated functions.
Notice Errors: Minor issues such as using an undefined variable.
🧪 Step-by-Step Troubleshooting Guide
1. 🧾 Enable Error Reporting
To see what’s going wrong, enable error reporting in your PHP configuration:
ini_set('display_errors', 1); ini_set('display_startup_errors', 1); error_reporting(E_ALL);
Alternatively, in cPanel:
Go to Select PHP Version > Options
Enable
display_errors
2. 📄 Check the Error Logs
Most hosting environments store PHP errors in log files. In cPanel:
Navigate to Metrics > Errors
Or check
/error_log
file in your website’s root directory
These logs provide detailed messages about what went wrong and where.
3. 🔄 Revert Recent Changes
If errors appeared after a recent update or code change, try reverting those changes. Common culprits include:
Plugin or theme updates (especially in WordPress)
Manual edits to
.php
filesChanges to
.htaccess
orphp.ini
4. 🧩 Verify PHP Version Compatibility
Some scripts require specific PHP versions. If you're a polur.net customer, use either MultiPHP or PHP Selector as described in this article:
Go to Select PHP Version
Choose a compatible version (e.g., PHP 7.4 for older WordPress sites)
Enable required extensions like
mysqli
,mbstring
, orcurl
5. 🔐 Check File Permissions
Incorrect file or folder permissions can trigger errors. Use cPanel’s File Manager or FTP to ensure:
Files:
644
Folders:
755
Avoid setting permissions to 777
as it poses a security risk.
6. 🧼 Clear Cache and Sessions
Cached data or session files can cause unexpected behavior. Clear:
CMS cache (e.g., WordPress plugins like WP Super Cache)
Browser cache
Server-side session files (if applicable)
7. 🧠 Use a Debugging Tool
For complex issues, consider using tools like:
Xdebug (for local development)
Query Monitor (for WordPress)
PHPStorm or VS Code with debugging extensions
🧯 When to Contact Support
If you’ve tried the steps above and still see errors, reach out to our support with:
A screenshot or copy of the error message
The URL where the error occurs
Any recent changes made to the site
Please note that polur.net Technical Support does not troubleshoot errors caused by third-party scripts (including WordPress) or websites for customers as this is beyond the scope of our complimentary support. However, if the error is determined to be caused by a server configuration issue or if there is a known server-side issue, we will fix it. Paid support is available if you need more assistance beyond our complimentary technical support.
🧭 Final Tips
Keep your PHP scripts updated and well-documented.
Avoid editing core files unless necessary.
Test changes in a staging environment before deploying live.
By following this guide, you’ll be well-equipped to diagnose and resolve PHP errors efficiently. If you’d like a printable checklist or a version tailored to WordPress, Joomla, or another CMS, I can help with that too!
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